Ice Cream Makers

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Edgestar

EdgeStar Ice Cream Maker Owner's Manual ICM301SS Owner's Manual

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Support Videos

ICM301SS Installation

An introduction to the ICM301SS EdgeStar stainless steel ice cream maker

Troubleshooting Tips

Issue Solution
Screen displays "EEEE", continuous beeping, and the unit has stopped. Power off and unplug the unit. If necessary, contact Customer Service at 1-800-726-0190.
The units turns off sooner than the set time. The ice cream could be done. The overload protection feature will turn the unit off. If not the previous reason, unplug the unit. Let it rest for 2 hours. Return power to the unit and begin making your frozen items.
At any time during the mixing/cooling cycle, the unit beeps continuously for 30 seconds. Power off and unplug the unit. Let it rest for 2 hours. Return power to the unit and begin making your frozen items. If this happens again, let the unit rest for 24 hours. If the unit continues to beep after 24 hours, contact Customer Service at 1-800-726-0190.
Mixing bowl is difficult to lift. Wait 2 minutes and lift the mixing bowl. Make sure the mixing bowl and base are clean and dry before making ice cream.
Paddle slipping after several batches of ice cream. Watch for condensation on base of bowl. Clear off water or ice from mixing bowl and base. Make sure the mixing bowl and base are clean and dry before making ice cream.
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