Ice Cream Makers Support, Manuals & Guides

EdgeStar Ice Cream Maker Manual
EdgeStar Ice Cream Maker Owner's Manual ICM301SS Owner's Manual
 
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ICM301SS Installation

An introduction to the ICM301SS EdgeStar stainless steel ice cream maker

 
 

You can find a few troubleshooting tips below. For more help, feel free to call us at 866-319-5473
 
Troubleshooting - EdgeStar Ice Cream Makers
 
Issue Solution
Screen displays "EEEE", continuous beeping, and the unit has stopped. Power off and unplug the unit. If necessary, contact Customer Service at 1-800-726-0190.
The units turns off sooner than the set time. The ice cream could be done. The overload protection feature will turn the unit off. If not the previous reason, unplug the unit. Let it rest for 2 hours. Return power to the unit and begin making your frozen items.
At any time during the mixing/cooling cycle, the unit beeps continuously for 30 seconds. Power off and unplug the unit. Let it rest for 2 hours. Return power to the unit and begin making your frozen items. If this happens again, let the unit rest for 24 hours. If the unit continues to beep after 24 hours, contact Customer Service at 1-800-726-0190.
Mixing bowl is difficult to lift. Wait 2 minutes and lift the mixing bowl. Make sure the mixing bowl and base are clean and dry before making ice cream.
Paddle slipping after several batches of ice cream. Watch for condensation on base of bowl. Clear off water or ice from mixing bowl and base. Make sure the mixing bowl and base are clean and dry before making ice cream.