Shipping Options

EdgeStar utilizes several different ship methods that are detailed below. On each product page of our web site you may locate the shipping method for a particular product as well as the details of its ship method by viewing the "Shipping" box located directly underneath 'Add to Cart" button.

Please note that you will receive an email with a tracking number after your order has shipped.

This ship method uses either UPS, FedEx Standard Ground, or USPS ship method. Delivery times related to these ship methods are usually between 3 and 5 business days once the product leaves the warehouse.

This is a Standard Freight-Line delivery with curbside service. All freight line deliveries require a signature and will occur weekdays during business hours. The freight line company will call to schedule a delivery appointment.

We employ all means available to us in order to ensure the products that we ship arrive to our customers in the best condition possible but occasionally an item will sustain shipping damage during transit. If you receive a damaged product delivered by FedEx or UPS, please report the damage to our customer service department within 2 business days. (Excluding weekends and holidays) For Freight line we ask that you inspect the product upon arrival. If the unit is damaged, we ask that you refuse the shipment or notate the damage on the delivery receipt and contact us immediately. Please report refused deliveries to our customer service department so they may arrange a replacement item for you. 

If you do sign for a product with concealed damage please report the damage to our customer service department within 48 hours* of receipt so that we may arrange for the item to be picked up and replaced. Excluding holidays and weekends.

At this time, EdgeStar only ships to the contiguous United States. We do not ship to P.O. boxes, APO's or FPO's under any circumstances.